Gift Support

Answers to common questions, and a direct way to reach us if you're stuck.

How does Gift work?

Gift is a habit tracker built around a single Gift Score instead of streaks. You can run up to 10 habits at once, log them from the widget or the Today screen, and your score reflects how consistent you've been recently without punishing you for a missed day. Gift also includes programs that guide you through a set of habits, with an optional Blocked Mode that locks distracting apps when a reminder arrives until you check the habit off.

How much does Gift cost?

Gift is a subscription, currently $3.99 per month or $29.99 per year. The yearly plan starts with a 7 day free trial, so you can try the whole app before you're charged. The monthly plan has no trial and is charged when you subscribe.

How do I cancel my free trial or subscription?

Subscriptions are billed and managed by Apple, not inside Gift. Open your iPhone's Settings app, tap your name, then Subscriptions, and choose Gift, or open the Gift Plus row in Gift's own Settings, which takes you straight there. To avoid being charged for the yearly plan, cancel at least 24 hours before your trial ends. Canceling stops future billing, and you keep access until the end of the period you already paid for.

I got a new phone and Gift is asking me to subscribe again

Sign in with the same account you used before, then tap Restore Purchases on the subscription screen. As long as you're signed in to the same Apple Account in the App Store, your subscription will be restored without a second charge.

How do I get a refund?

Because every payment goes through Apple, refunds are handled by Apple as well. You can request one at reportaproblem.apple.com.

How do I delete my account and data?

Open Gift, go to Settings, and choose Delete account. This permanently removes your account and all associated data right away, and it can't be undone. Deleting your account does not cancel your subscription, so please cancel it through Apple as well if you no longer want to be billed.

How does app blocking work?

Blocked Mode in programs uses Apple's own Screen Time system to lock the apps you choose when a reminder arrives, and they stay locked until you check that habit off. Gift never sees which specific apps you picked, only how many, because Apple builds that privacy limit into Screen Time itself.

My widget isn't updating

The widget refreshes in the background from time to time and also whenever you open the app. If it looks stuck, opening Gift once will usually bring it up to date. If it's still wrong after that, email us with your device model and iOS version and we'll look into it.

Something's broken, or I have a different question

Email downloadthegiftapp@gmail.com and describe what happened, including your device model and iOS version if it's a bug. We read every message.