Gift Support

Answers to common questions, and a direct way to reach us if you're stuck.

How does Gift work?

Gift is a habit tracker built around a single Gift Score instead of notifications or streaks. Add up to 3 habits for free, or up to 10 with Gift Plus. Log habits from the widget or the Today screen, and your score reflects how consistent you've been recently, without punishing a missed day.

How do I cancel my subscription?

Subscriptions are billed and managed through your Apple App Store account, not inside Gift directly. You can cancel any time from your iPhone's Settings app under your Apple ID name, then Subscriptions, or by opening the "Gift Plus" row in Gift's own Settings, which links you straight there. Canceling stops future billing but keeps your current period active until it ends.

How do I delete my account and data?

Open Gift, go to Settings, and choose Delete Account. This permanently removes your account and all associated data right away. This can't be undone, so make sure you're ready before confirming.

How does app blocking (Focus) work?

Focus uses Apple's own Screen Time system to block apps you choose during a session. Gift never sees which specific apps you picked, only how many, since that's a limit Apple builds into Screen Time itself, not something we control.

My widget isn't updating

The widget refreshes periodically in the background and also whenever you open the app. If it looks stuck, opening Gift once will usually bring it current. If it's still off after that, email us with your device model and iOS version and we'll look into it.

Something's broken, or I have a different question

Email downloadthegiftapp@gmail.com and describe what happened, including your device model and iOS version if it's a bug. We read every message.